Police services in the city are provided by the Ontario Provincial Police (O.P.P.) through a contract between the City and the Province of Ontario.
When to call police? |
| Many people hesitate to call the police out of fear of getting involved, or of being identified, or even of fear of sounding silly or oversuspicious. The police need and want your help in preventing crime, please call. Do not assume someone else has already called the police. |
Contact information |
| Emergency: 9-1-1
O.P.P. 24-Hour Toll-Free Non-Emergency: 1-888-310-1122 or 1-888-310-1133 (TTY) |
Report crimes online |
The Ontario Provincial Police (O.P.P.) encourage citizens to report crime online. As online reporting usage has grown, the O.P.P. has expanded the system to include more options for citizens: crimes, regardless of value, where there is no evidence or suspects, are eligible for online reporting:
To see the list of less serious incidences for online reporting and to access the system, a user can go to the O.P.P. reporting page, choose their location and start a report. This will take the user to a secure link where they will be given precise instructions on how to fill out the report. You can also view the online reporting video. |
Collision Reporting Centre |
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A Collision Reporting Centre opened at the Upper Ottawa Valley OPP Pembroke Detachment (77 International Drive, Pembroke) in December 2021. This is the first OPP collision reporting centre in the Ottawa Valley. Collision Reporting Centres allow drivers involved in an auto accident a quick and safe way to report collisions when they don't involve serious injuries or property damage beyond the involved vehicles. Individuals who have been involved in a collision can move their vehicles, if drivable, to a safe location reducing the risk of a secondary collision. Drivers involved in the collision must exchange information (driver's licence, vehicle and insurance information) and report their collision, within 48 hours, to the Collision Reporting Centre located at Upper Ottawa Valley Pembroke Detachment from Monday to Friday between the hours of 8:00 a.m. and 4:00 p.m. (613-732-3332). Drivers are required to contact police and an officer will attend the scene if a collision involves:
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Pembroke Community Watch program |
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Community Watch is a program to help neighbours watch out for neighbours. It aims to get citizens involved in discouraging and preventing crime at the local level. The ultimate success of the program depends largely on a commitment of cooperation between area residents and the police - and more importantly, between the residents themselves. For more information on the program or upcoming meetings, email the program or call 613-735-6821 ext. 1345. |
CAMSafe Program |
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CAMSafe is a new program aimed at creating a database of private security cameras in the city. It will act as a resource for police when investigating criminal offences. CAMSafe is a database of camera locations only - only you will ever have direct access to your security system and account information. The program is a resource allowing police to know the location of cameras within a geographic areas when investigating crime. If police require access to your footage, they will reach out to you and make a request directly. How Does CAMSafe Work?Register any security cameras with as many or as few details you wish: direction the camera captures, footage retention and even screenshots. If a crime is committed and officers believe the footage may benefit the investigation, an officer will contact you to request footage. You can delete your account and change your information at any time. And you are under no obligation to share your footage with police. How can registering my camera help?Having a resource with real-time maps camera locations in the city will not only reduce time officer spend searching for footage, but will play a pivotal role in a fast-moving investigation such as a potential kidnapping or robbery. Who has access to my cameras?Only you. A police service cannot access your security system or cloud-based accounts. The purpose of this community project is to provide a registry of cameras in the city with owner contact information. If your footage would be beneficial, an officer will reach out and request you provide the footage to police. Only police officers have access to the CAMSafe database. We all play a vital part in keeping our community safe. Join us in providing greater community security by registering your security cameras today. For further information please refer to the CAMSafe website. |
Property identification program |
| The Pembroke OPP Detachment Police Service Board and Pembroke Public Library run a property identification program to help police recover your high-value electronics, tools, computer equipment, small appliances, and more if they are stolen.
Visit the library to borrow an electric engraver free of charge to mark your personal possessions. |
Criminal record checks |
| Criminal record checks and police checks are required for a variety of purposes including employment, adoption, international travel, volunteer work, citizenship, name change, student placement or to obtain a record suspension (formerly pardon). OPP Record Checks are moving Online as of June 13, 2022. The process allows those living in OPP-policed communities to submit requests for police record checks at the OPP Records Checks Web Page. |
Pembroke OPP Detachment Police Service Board |
| The Pembroke OPP Detachment Police Service Board is a civilian body that is mandated by the Community Safety and Policing Act, 2019 and is responsible for the provision of adequate and effective police services within the city. |
Action planning |
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To receive a copy of the O.P.P. Upper Ottawa Valley Action Plans from 2014-2016 and 2017-2019, please contact Inspector Neufeld by email. |
By-laws |
| 2020-01 Pembroke Police Services Board Procedural By-law |