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Police Services

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Police services in the city are provided by the Ontario Provincial Police (O.P.P.) through a contract between the City and the Province of Ontario. 

When to call police?

Many people hesitate to call the police out of fear of getting involved, or of being identified, or even of fear of sounding silly or oversuspicious. The police need and want your help in preventing crime, please call. Do not assume someone else has already called the police.

Contact information

Emergency: 9-1-1

O.P.P. 24-Hour Toll-Free Non-Emergency: 1-888-310-1122 or 1-888-310-1133 (TTY)
O.P.P. Pembroke Detachment (Administrative): 613-732-3332

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Report crimes online

The Ontario Provincial Police (O.P.P.) encourage citizens to report crime online. As online reporting usage has grown, the O.P.P. has expanded the system to include more options for citizens: crimes, regardless of value, where there is no evidence or suspects, are eligible for online reporting:
  • Theft
  • Mischief/damage to property
  • Mischief/damage to vehicle
  • Theft from vehicle
  • Lost/missing property
  • Stolen license plates and/or validation tags, and
  • Driving complaints (after the occurrence)

To see the list of less serious incidences for online reporting and to access the system, a user can go to the O.P.P. reporting page, choose their location and start a report. This will take the user to a secure link where they will be given precise instructions on how to fill out the report. You can also view the online reporting video.

Pembroke Community Watch program

Community Watch is a program to help neighbours watch out for neighbours. It aims to get citizens involved in discouraging and preventing crime at the local level. The ultimate success of the program depends largely on a commitment of cooperation between area residents and the police - and more importantly, between the residents themselves.

For more information on the program or upcoming meetings, email the program or call 613-735-6821 ext. 1345.

Property identification program

The Pembroke Police Services Board and Pembroke Public Library run a property identification program to help police recover your high-value electronics, tools, computer equipment, small appliances, and more if they are stolen.

Visit the library to borrow an electric engraver free of charge to mark your personal possessions.

Criminal record checks

Criminal record checks and police checks are required for a variety of purposes including employment, adoption, international travel, volunteer work, citizenship, name change, student placement or to obtain a record suspension (formerly pardon). More information on obtaining a criminal record check can be found on the O.P.P. website.

Police Services Board

The City of Pembroke Police Services Board is a civilian body that is mandated by the Police Services Act and is responsible for the provision of adequate and effective police services within the city. 

Action planning

To receive a copy of the O.P.P. Upper Ottawa Valley Action Plans from 2014-2016 and 2017-2019, please contact  Inspector Neufeld by email.

By-laws

2020-01 Pembroke Police Services Board Procedural By-law
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City of Pembroke
1 Pembroke St. E.
Pembroke, ON
K8A 3J5

Telephone: 613-735-6821
Fax: 613-735-3660
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