Animal control services for the City of Pembroke are contracted out to PRO-TEC 5 Inc. Animal control services enforce the Animal Control By-law 2021-75 and its amendments, which make owners responsible for their pets' actions, helps return lost pets to their owners, and ensures pets are a positive addition to the community. Animal control officers patrol neighbourhoods, City parks, and public spaces for stray animals and return lost pets to their owners. Animal control officers are sworn by-law enforcement officers, giving them the ability to write tickets and lay charges that may require a pet owner to appear in court.
Animal control services help ensure a safe, healthy, and peaceful enjoyment of Pembroke’s neighbourhoods.
Services
Contact the City of Pembroke’s animal control services for the following issues:
- roaming cats or dogs
- injured cats or dogs
- lost pets
- licensing
- dog bites or dog attacks
- noise complaints related to pets (i.e. constant barking)
- wildlife on City property (i.e. roads, community centres, parks, etc.)
- dead animal on the road
- pet waste concerns
- education of animal related by-laws and statutes
Hours of Service
The regular hours for Pembroke's animal control services are 9 a.m.-5 p.m., Monday-Friday. All non-emergency calls will be responded to within 12-24 hours of receipt of the call. Emergencies and urgent calls will be prioritized.
Animal Pound Services
Animal pound services for the City of Pembroke are provided by the Ontario SPCA Renfrew County Animal Centre located at 115 Woodcrest Drive in Pembroke.
Reporting Animal Cruelty
To report an animal in distress, please contact the Ontario Provincial Animal Welfare Services (PAWS) team at 1-833-9ANIMAL (1-833-926-4625).