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On-Demand Transit Service
New Service Starts August 5, 2025
On-Demand Transit is launching in the City of Pembroke this summer!
On-demand transit is a public transit service operating without a fixed route or schedule. You simply request a trip and a transit vehicle is dispatched to serve your request. Rides are available on a first come, first served basis.
This service will be offered by Mobility Transportation Specialists (MTS) who provides all aspects of the service including drivers, vehicles and customer service. Ride requests will be managed using the Blaise transit software platform.
As a service paid in part by City of Pembroke property taxes, this service will run within Pembroke city limits. With many virtual stops across the city, you will be picked up and dropped off at the closest stop to your requested location.
For the best transit experience, book your ride using the Blaise app and allow notifications. This will allow you to track your bus in real time and receive updates.
As a new service, adjustments may be necessary to address demand effectively, particularly during the first six-months of operation. We appreciate your feedback and patience as we make this transition.
For more information on this new service, click on the transit presentation.
Download the Blaise app to book a ride!
*Note* ORTC will only appear as a transit service in the app two weeks before launch. Rides can be booked up to 7 days in advance. You will be able to book rides for August 5 starting July 29.
Click the link or scan the QR code below to download the Blaise app through the App Store for Apple devices.
Click the link or scan the QR code below to download the Blaise app through the Google Play Store for android devices.
For other booking methods, see Ways to Book a Ride.
Hours of Service |
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Summer Hours (starting first Monday in May to Labour Day): Monday to Wednesday: 7 a.m.-8 p.m. Thursday and Friday: 7 a.m.-10 p.m. Saturday: 8 a.m.-6 p.m. Sunday: No service Stat holiday: No service
Fall/Winter hours (after Labour Day): Monday to Friday: 7 a.m.-10 p.m. Saturday: 8 am-6 p.m. Sunday: No service Stat holiday: No service |
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Area of Service |
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The new on-demand transit service will run within Pembroke’s city limits only. ORTC will not be able to stop outside of city limits due to fare parity considerations with the Handi-bus service. This service is solely funded through fares, ads, government grants, and City of Pembroke property taxes.
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Ways to Book a Ride |
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You can book a trip up to seven days in advance 3 ways: 1. Using the Blaise app. Download for free on the app store or google play. 2. On the web at ride.blaisetransit.com 3. By calling customer service at 613-631-1766
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Fares and How to Pay |
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Accessible Transit (Pembroke and Laurentian Valley Handi-Bus) |
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Riders who are unable to utilize a conventional transit service due to cognitive, physical, sensory, visual, age, or environmental limitations can use the Handi-Bus transit service operated by the Not for Profit organization Friends of The Disabled (Pembroke) Inc. The Handi-Bus provides a door-to-door transit service. To book a ride with the Pembroke & Laurentian Valley Handi-Bus or for additional information, please call 613-735-6998 or email pembrokehandibus@hotmail.com. |
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Transit Committee |
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A Transit Committee has been set up to offer advice on a new on-demand transit service, helping ensure it meets community needs. The next meeting will be held on July 15th to discuss the launch of the new service. |
