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On-Demand Transit Service
Launching Summer 2025
More information will be added to this website as it becomes available. Please check back or subscribe to the page for the latest updates.
On-Demand Transit is launching in the City of Pembroke this summer!
Unlike traditional buses that stick to a set route, on-demand transit uses smart-technology to find the best route to get you where you need to go. You can book a ride using the Blaise app, your computer, or by calling customer service. The software decides exactly where you’ll be picked up and dropped off. Rides are available on a first come, first served basis.
This service will be offered by Mobility Transportation Specialists (MTS) who provides all aspects of the service including drivers, vehicles and customer service. Ride requests will be managed using the Blaise transit software platform.
As a new service, adjustments may be necessary to address demand effectively, particularly during the first six-months of operation. We appreciate your feedback and patience as we make this transition.
For more information on this new service, click on the transit presentation.
Download the Blaise app to book a ride!
For other booking methods, see Ways to Book a Ride.
Hours of Service |
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Summer Hours (starting first Monday in May to Labour Day): Monday to Wednesday: 7 a.m.-8 p.m. Thursday and Friday: 7 a.m.-10 p.m. Saturday: 8 a.m.-6 p.m. Sunday: No service Stat holiday: No service
Fall/Winter hours (after Labour Day): Monday to Friday: 7 a.m.-10 p.m. Saturday: 8 am-6 p.m. Sunday: No service Stat holiday: No service |
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Area of Service |
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The new on-demand transit service will run within Pembroke’s city limits only. ORTC will not be able to stop outside of city limits due to fare parity considerations with the Handi-bus service. This service is solely funded through fares, ads, government grants, and City of Pembroke property taxes.
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Ways to Book a Ride |
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Fares and How to Pay |
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Accessible Transit (Pembroke and Laurentian Valley Handi-Bus) |
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Riders who are unable to utilize a conventional transit service due to cognitive, physical, sensory, visual, age, or environmental limitations can use the Handi-Bus transit service operated by the Not for Profit organization Friends of The Disabled (Pembroke) Inc. The Handi-Bus provides a door-to-door transit service. To book a ride with the Pembroke & Laurentian Valley Handi-Bus or for additional information, please call 613-735-6998 or email pembrokehandibus@hotmail.com. |
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Transit Committee |
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A Transit Committee has been set up to offer advice on a new on-demand transit service, helping ensure it meets community needs. The next meeting will be held on July 15th to discuss the launch of the new service. |
