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Lighthouse overlooking Ottawa River.

Canada Post Strike Effect on Billing

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A person looking at financial papers.

Due to the current Canada Post strike, mail delivery service has been temporarily disrupted.

We encourage City of Pembroke property owners to use alternative payment options for property tax and water and sewer billings.

  • Online banking
    • Add City of Pembroke as a payee through your financial institution online banking
    • Using the search-term ‘Pembroke’ and choose ‘Pembroke Taxes’ to pay property taxes or ‘Pembroke Water or Waterworks’ to pay water and sewer
    • For the tax account number, use the roll number starting with the zeros and no dashes
    • For the water and sewer account number, use the 10-digit account number found on the notice and no decimals. For TD accounts, please add two additional zeros to the end
    • Please allow 3 business days for processing
  • Monthly pre-authorized payment plan
    • Withdrawals are debited on the 15th of each month
    • Register by visiting Pembroke.ca and search ‘payment options’
    • Can be completed and submitted through email or in office
    • A void cheque or copy of your banking information is required
  • In person at City Hall, 1 Pembroke St. E., Pembroke, ON
    • Cash
    • Cheque
    • Debit
    • Credit cards are NOT accepted at City Hall
  • After hours secured drop box
    • located at the front door at City Hall
    • Please include your payment in a sealed envelope
    • If you require a receipt, clearly indicate and provide your email

Please note that penalty and interest will not be postponed during this time.

We also encourage City of Pembroke residents to sign up for e-billing and get your bills emailed directly to you. Register now.

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City of Pembroke
1 Pembroke St. E.
Pembroke, ON
K8A 3J5

Telephone: 613-735-6821
Fax: 613-735-3660
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