Privacy Policy

Definition of personally identifiable information

For the purposes of this statement, "personally identifiable information" means any information relating to an identified or identifiable individual who is the subject of the information.

Providing personally identifiable information

You do not have to provide personally identifiable information to visit or download information at the City of Pembroke portal. Government agencies may request personally identifiable information from you in order to provide specialized services, but your personal information is kept confidential.

Personally identifiable information available

The IP (Internet Protocol) numbers of computers (servers) used to visit sites are noted as part of our statistical analysis on use of our website so we may better design services and improve access. However, the site does not attempt to gain personally identifiable information on individual users and associate them with IP addresses.

Restrictions on the disclosure of customer information

We do not sell or rent our users' information to any outside company or organization. We do not reveal specific information about users or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by law.

Other websites

Various websites may be linked through the portal. If you visit those sites, we recommend checking the privacy statements and be cautious providing personally identifiable information without understanding how your information will be used. You can ask the Online Privacy Alliance for more information about privacy guidelines.

Use, collection, and retention of customer information at the City of Pembroke portal

We collect Internet Protocol (IP) address, browser used, the date, time, and location of where the IP addresses was linked. This information is strictly used for statistical reporting purposes, and we only collect, retain, and use personal information where we believe it is essential (and allowed by law).

Established security procedures

We use security procedures to make sure there is no unauthorized access to customers information. This is to ensure there is no unauthorized removal or alteration of data.

Limiting employee access to information

The administrator holds staff responsible when it comes to protecting your personally identifiable information and only gives access to employees who require it. 

Freedom of information (FOI)

The City of Pembroke strives to make its information accessible to the public. Some records contain information that is privileged or personal in nature. The Municipal Freedom of Information and Protection of Privacy Act requires the municipality to review documents prior to disclosure. Access to records must be a written request.